Declined Check Lookup:

We are sorry that your check could not be authorized, based in whole or in part, on information provided by Certegy Payment Solutions, LLC ("Certegy"), and/or Certegy's need for additional information.

You have a right under the Fair Credit Reporting Act to know the information contained in your file at Certegy. You may request your free report by phone or in writing.

To Request by Phone: 1-800-237-3826


To Request in Writing:

If you prefer, you may mail your request to us rather than using the automated telephone system. If you write to request, you will need to include your name, address, driver's license number, bank routing and account number and Social Security Number. Send the request for your file disclosure to:

Certegy Payment Solutions, LLC
P.O. Box 908
Grand Junction, CO 81502

To protect your privacy, the merchant receives no personal information when Certegy does not authorize acceptance of a check.

  • (Reference Number) OR (Transaction date, Check Number and Transaction Amount) are required and should be valid.