Fair and Accurate Credit Transactions Act (FACT) Disclosure Request

How to Request Your Free Annual File Disclosure from Certegy

The Fair and Accurate Credit Transactions Act, usually referred to as the FACT Act, gives consumers the ability to request a free copy of their file from any consumer reporting agency once during any 12-month period. To request a copy of your file from Certegy, you can mail your request or call our toll-free number as directed below.

To Request by Phone: 1-866-543-6315


To Request in Writing:

If you prefer, you may mail your request to us rather than using the automated telephone system. If you write to request, you will need to include your name, address, driver's license number, bank routing and account number and Social Security Number. Send the request for your file disclosure to:

Certegy Check Services, Inc.
P.O. Box 30296
Tampa, FL 33630-3296