Fair and Accurate Credit Transactions Act (FACTA) Disclosure Request
How to Request Your Free Annual File Disclosure from Certegy
The Fair and Accurate Credit Transactions Act, usually referred to as the FACT Act, gives consumers the ability to request a free copy of their file from any consumer reporting agency once during any 12-month period. Consumers are also entitled to request a free copy of their file within 60 days of receiving an adverse action notice based on information from a consumer report. To request a copy of your file from Certegy, you can mail or fax your request, or call our toll-free number as directed below.
When requesting information from Certegy, you may only obtain information on yourself and your check transactions. Obtaining a Certegy report under false pretenses is a federal offense.
To Request by Phone: 1-800-237-3826
To Request in Writing:
If you prefer, you may mail or fax your request. When making a request in writing, please include your name, address, and identifying information such as your personal bank routing and account number, government issued ID number (e.g., driver's license, state issued ID card, or military ID number), and social security number. Some merchants send inquiries to Certegy using only social security number and others may use your government issued ID and personal bank account information. Providing all the requested information will allow you to receive the most comprehensive report.
Should we need to contact you, we also request that you provide a daytime callback telephone number.
For your convenience, a downloadable request form is available by clicking the link below. Send the request for your file disclosure to:
Certegy Check Services, Inc.
Attn: CFDR Request
P.O. Box 30046
Tampa, FL 33630-3046
To Request by Fax: 727-570-4936
To learn more about your rights under the Fair Credit Reporting Act, click here.